Branch Apprentice

Hayley Dexis is looking for an Office Apprentice to join our team based at our Southern Branch based in West Thurrock.

Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.

About the Branch / Office Apprentice opportunity

As our Branch / Office Apprentice you’ll be based from our branch in West Thurrock. We are a team of 17 and you will learn all aspects of who we are as a business, the products we supply and the services we offer.

This is a fantastic role where you’ll learn all areas of administration support that the branch needs from customer service to sales administration and system learning.

You’ll typically be dealing with customer emails, chasing orders and learning how to put orders on the systems. You’ll be answering the phone and learning how to deal with different enquiries.

This role is ideal for candidates who have an interest in business, customer service or office administration type roles who are confident communicators and willing to learn.

You’ll have achieved a GCSEs (or above) or equivalent qualification to be at the right standard for this role.

Successful candidates will undertake an apprenticeship in Customer Service or Business Administration the level will depend on what current level of qualification you have achieved already so we are open to any level. Study and coursework hours will be offer within the working day and the duration of our apprenticeships of typically 1 – 2 years.  Candidates can expect regular meetings and catch ups with the course provider within working hours as well.

Sound like something you are interest in. We’d love to hear from you!

Working hours: 40 hours per week Monday to Friday (8am – 5pm)

This is based on-site Monday to Friday.

What we're looking for.

• A keen interest in business / administrative duties
• GCSEs (or equivalent) in English and Maths ideally at L4 or above
• Able to travel to work and based locally.
• No prior experience required—just enthusiasm and a willingness to learn
• Basic computer skills, including Microsoft Office. 
• Excellent verbal and written communication skills.
• Logical thinking skills and keen attention to detail.
• Well-presented and enthusiastic about building a career.

Benefits:

• Competitive Apprenticeship Salary of £16,000
• Business Administration or Customer Service Apprenticeship Course to L2 or L3
• From 23 days annual leave (plus public/bank holidays) increased with length of service.
• In-house training provided through Hayley Inspire.
• Company pension
• Free Death in Service cover (x2 salary).
• Invitation to healthcare scheme.
• Wellness programmes.
• Uniform and PPE provided.
• Excellent opportunities and career prospects available.

The recruitment process

Process;

• In addition to your CV. Please submit a covering letter detailing why you are interested in this apprenticeship and what you can bring.
• Initial Screening – Ongoing throughout advertising window.
• Online Testing - TBC
• Teams / Video Interview with our Talent Acquisition Partner
• Face to face final stage interview

Interviews will be held at our West Thurrock offices.

Finally...

We know sometimes you might feel that you don't meet the criteria or have a question you would like to ask - we're here to help so please ask us! You can contact us here; careers@hayley-group.co.uk 

We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions.

Please inform our careers team if you require any adjustments throughout the recruitment process.

Click ‘apply’ now to become our Branch / Admin Apprentice and join the team!