Front Desk Executive

Due to exciting new expansion, Hayley Dexis is looking for a Front Desk Executive / Corporate Receptionist based at our brand new, state of the art HQ in Halesowen.

Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. 

About the Front Desk Executive / Corporate Reception role

This is a brilliant opportunity to join Hayley at a time of significant growth. You’ll be working from our new purpose-built, state of the art HQ in Halesowen with some flexibility to cover other sites as required, ensuring continuity of service and maintaining consistent standards of client care. 

Our new site is our flagship building. You’ll be the face of Hayley creating an exceptional first impression and professional front of house ‘service with a smile’ experience.

You’ll greet and settle all visiting staff, customers and guests creating a warm and welcoming environment that people have come to expect from Hayley.

As well as being immaculately well presented and having a professional demeanour, we are looking for successful candidates to be extremely confident communicators with the ability to work autonomously.

You’ll be adept at problem solving, remaining calm under pressure, proactively supporting the needs of our staff, clients and business partners. Your ability to resolve queries and issues will be the cornerstone to your success in this role. 

Daily tasks also will include, managing site stationery and kitchen supplies, logging visitors in and out, serving beverages, meeting room set up / clear down and dealing with any maintenance problems. You also support with arranging transport and accommodation for the group and ordering from external caterers as appropriate.

We’re looking for someone who is passionate about providing an exceptional and memorable experience for all visitors at HQ.

Are you ready to be the face of Hayley’s new HQ? We can’t wait to hear from you!

What we are looking for

• Excellent IT skills – experience of using MS Office suite of products i.e. Email, Word, Excel, PowerPoint
• Experience of calendar management, scheduling, room booking arrangements and diary management.
• Experience using telephone systems. Answering and directing inbound and outbound calls.
• Ability to multitask and effectively prioritise
• Smart and professional appearance.
• Ability to make an immediate impact.
• Confident in dealing with our staff, customers and guests upto Board level.
• Fast learner with the ability to work on an autonomous basis
• Experience in similar lead front of house position from sectors including hospitality, retail or highend service environments.
• Someone who takes pride in maintaining a tidy and clean working environment.
• Experience of maintaining the highest H&S standards and evacuation procedures in collaboration with SHEQ Department.

Working hours: 40 hours per week Monday to Friday 8am – 4:30pm

This is based on-site Monday to Friday. 

What you’ll receive in return.

• Competitive salary
• From 23 days annual leave (plus public/bank holidays) increased with length of service.
• In-house training provided through Hayley Inspire.
• Company pension
• Free Death in Service cover (x2 salary).
• Invitation to healthcare scheme.
• Wellness programmes.
• Uniform and PPE provided.
• Excellent opportunities and career prospects available.

 The recruitment process 

Adverts will close on 2nd April 2026

Recruitment process;

• Initial Screening – Ongoing throughout advertising window.
• Teams / Video Interview with our Talent Acquisition Partner
• Face to face final stage interview

Interviews will be held at our Halesowen offices. 

Candidates selected for interview will be asked to prepare a for an interview lasting 1 hour focused on skills, knowledge, experience and motivations.

Finally... 

We know sometimes you might feel that you don't meet the criteria or have a specific question - we're here to help so please ask us! You can contact us here; careers@hayley-group.co.uk  

We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. 

Please inform our careers team if you require any adjustments throughout the recruitment process. 

Click ‘apply’ now to become our Front Desk Executive / Corporate Receptionist and join the team!